Samar Samir
@samarsamir
Detail-oriented professional specializing in technical recruitment and executive assistance.
EgyptWhat I'm looking for
I am a detail-oriented professional with strong experience in technical recruitment, executive assistance, and customer service across Egypt, the UK, and KSA.
At London International Patient Services I progressed from Admin Assistant to Personal Assistant and then to Personal Assistant’s Team Lead, supporting consultants and patients, handling escalations, and deputising for the supervisor to ensure service standards and adherence to processes.
My strengths include ATS management, headhunting, Boolean search, scheduling, payments and invoices, and reporting, combined with effective communication, delegation, conflict resolution, and team leadership.
I am fluent in Arabic and English, focused on continuous process improvement, and committed to delivering high-quality administrative and recruitment outcomes that streamline operations and enhance patient and consultant experiences.
Experience
Work history, roles, and key accomplishments
Personal Assistant’s Team Lead
L.I.P.S | London International Patient Services
Dec 2024 - Present (9 months)
Led and deputised for the PA team to ensure timely clinic and surgery coordination, improved responsiveness by monitoring admin mail and call answering, and recommended process improvements to enhance service quality.
Personal Assistant
L.I.P.S | London International Patient Services
Jan 2024 - Dec 2024 (11 months)
Provided PA support including payments and invoice handling, consultant inquiries, appointment booking and ATS management to maintain smooth clinic operations and support other PAs.
Admin Assistant
L.I.P.S | London International Patient Services
Jan 2022 - Dec 2023 (1 year 11 months)
Handled payments, invoices and clinic outcomes while supporting PAs with scheduling, procedure arrangements and patient communications to ensure efficient administrative operations.
Customer Service Representative
Teleperformance
Nov 2020 - Dec 2021 (1 year 1 month)
Resolved customer inquiries and documented interactions while delivering consistent high-quality service and maintaining product knowledge.
Telesales Agent
DME
Jan 2018 - Jan 2020 (2 years)
Sold medical products directly to customers and cultivated relationships with healthcare providers to grow sales and increase product awareness.
Customer Service Representative
Wasla
Jan 2017 - Jan 2018 (1 year)
Handled customer inquiries, resolved issues and maintained accurate interaction records while delivering quality service.
Education
Degrees, certifications, and relevant coursework
AUAin Shams University
Bachelor, Alsun (Turkish)
2013 - 2017
Bachelor degree in Alsun (Turkish) from Ain Shams University completed between 2013 and 2017.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Job categories
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