Mohamed Ali

As a Personal Assistant, I manage incoming communications from patients, coordinate appointments for various medical services, and maintain patient records with confidentiality. I also address patient concerns and ensure timely follow-ups.

In my role as a Property Consultant, I assisted clients in making informed property purchases, analyzed market trends, and maintained a database of properties. I also negotiated with real estate agents and communicated with legal counsel.

As a Shipping & Delivery Support Associate, I communicated with customers and drivers to resolve issues, escalated problems when necessary, and ensured a high level of customer service in a fast-paced environment.

In this position, I provided technical support and customer service for Vodafone UK customers, handling billing inquiries and troubleshooting technical issues to ensure customer satisfaction.

As a Customer Service Agent, I managed billing inquiries and escalations for Vodafone customers, ensuring their needs were met and satisfaction was achieved through effective communication.

In my role as an Organizer, I was responsible for managing audience queries and ensuring events ran smoothly, while also promoting events effectively.

Grade: Good

Completed Thanaweya Amma with a focus on general education, preparing for higher education and professional opportunities.

Grade: Good

Completed a Bachelor's Degree in the Faculty of Commerce, English Section, with a focus on business principles and practices. Developed skills in financial analysis, marketing, and management.