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samapada Aher

@samapadaaher

System Engineer specializing in Microsoft Office 365, Exchange, and Active Directory—focused on secure, high-availability user experiences.

India

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What I'm looking for

I’m looking for an enterprise IT role where I can manage Office 365/Exchange and Windows infrastructure, automate support with PowerShell, strengthen security (MFA/SSO), and improve system performance with high availability.

I’m an experienced, detail-oriented System Engineer with over 5 years of expertise managing, deploying, and supporting Microsoft Office and related enterprise solutions. I’m strong in troubleshooting, system configuration, and optimization to improve performance and ensure seamless user experience in corporate environments. I bring a solid understanding of Active Directory, Microsoft Exchange, and the Office 365 suite.

In my recent roles, I’ve managed deployment, configuration, and maintenance of Microsoft Office 365 services—Exchange Online, SharePoint, Teams, and OneDrive for Business—for a workforce of 500+ users. I’ve executed seamless hybrid Exchange migrations from on-premises Exchange to Office 365, and I’ve automated administrative tasks and troubleshooting workflows using PowerShell scripts, saving an average of 10 hours/week. I also supported complex Office issues at 2nd and 3rd level and helped implement security measures like Multi-Factor Authentication (MFA) and Single Sign-On (SSO).

As a System Engineer, I manage and optimize IT infrastructure across Windows and cloud environments, including Windows Server 2012–2022, Active Directory, DNS, DHCP, Group Policy, Office 365, and Azure administration. I focus on incident management, system monitoring, security hardening, and ensuring high availability through reliable, scalable solutions. Earlier, I delivered Tier 1 and Tier 2 helpdesk support for Microsoft Office applications and contributed to email migration coordination, system monitoring, and GPO-based security improvements.

Experience

Work history, roles, and key accomplishments

System Engineer

Abco Computers Pvt. Ltd.

Nov 2023 - Nov 2025 (2 years)

Managed, configured, and optimized IT infrastructure across Windows and cloud environments. Supported Windows Server, Active Directory, and Office 365/ Azure administration while handling incidents and troubleshooting to ensure availability.

Windows Server Active Directory DNS DHCP Group Policy Office 365 Azure Administration System Monitoring Incident Management Troubleshooting Automation Security Hardening

System Engineer

Precision Techsever Pvt. Ltd.

Jan 2022 - Apr 2023 (1 year 3 months)

Deployed, configured, and maintained Microsoft Office 365 services for a 500+ user workforce, including Exchange Online and collaboration tools. Performed hybrid Exchange migrations, automated administrative tasks with PowerShell, and supported complex Office 365 issues including MFA/SSO security implementations.

Microsoft Office 365 Exchange Online SharePoint Microsoft Teams OneDrive For Business Powershell Scripting Outlook Troubleshooting MFA SSO Ticketing Support

IT Support Engineer (Call Coordinator)

Creative Infolink Pvt. Ltd.

Oct 2020 - Nov 2021 (1 year 1 month)

Provided IT support and coordinated customer calls while administering on-premises Microsoft Exchange Server and Active Directory. Supported Office 365 deployment and email migrations, performed remote system configuration and troubleshooting, and handled SLA-based support tasks.

Microsoft Exchange Server Active Directory User Group Management Security Policies Email Migration System Monitoring Remote Domain Joining VPN Citrix RDP SCCM

E-learning & Desktop Support

Next Education India Pvt. Ltd.

Sep 2019 - Oct 2020 (1 year 1 month)

Delivered Tier 1 and Tier 2 support for Microsoft Office applications and supported Office 365 configuration for internal users. Conducted user training and provided additional support for NLP, ERP, Teams apps, and software installation.

Tier 1 Support Microsoft Word Excel PowerPoint Outlook Microsoft Teams Office 365 Shared Mailboxes Teams Channels Setup User Training Troubleshooting NLP ERP Support Application Software Installation Remote Domain File Operations

Education

Degrees, certifications, and relevant coursework

Shreeyash C.E.T, Aurangabad

Bachelor of Engineering, Electronics and Telecommunication

Grade: 69; CGPA 6.3

Activities and societies: Final year project: Wireless health monitoring system based on RF module (measures heart bit, sweating, temperature; displays on PC via RF).

Completed a B.E. program in Electronics and Telecommunication through Dr. Babasaheb Ambedkar Marathwada University. Covered core electronics and telecommunication coursework and completed a final-year RF-based health monitoring project.

Shreeyash Electronics Polytechnic College

Diploma, Electronics and Telecommunication

Grade: 62.34; CGPA 6.9

Activities and societies: Final year diploma project: GSM based home security (sends home security information to the homeowner on mobile using GSM).

Completed a Diploma in Electronics and Telecommunication from Shreeyash Electronics Polytechnic College under MSBTE. Completed a GSM-based home security project and gained foundational technical training.