Open to opportunities

Samantha Good

@samanthagood

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Underwriter and risk analyst with strong data and client-focused skills.

United States

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What I'm looking for

I seek a client-focused underwriting or insurance operations role where I can apply analytical risk assessment, clear communication, and process accuracy while growing responsibilities and decision authority.

I am a detail-oriented life underwriter and risk analyst with a B.S. in Exercise Science and a minor in Public Health from Michigan State University. I evaluate insurance applications, review medical and financial records, and make independent underwriting decisions up to $500,000 in coverage.

My background includes high-volume data entry, claims triage, and client support in remote and hybrid environments, where accuracy and timely communication were essential. I have experience collaborating with agents and resolving information gaps to finalize policy outcomes.

Prior roles in education and retail strengthened my classroom management, customer service, and communication skills; as a substitute teacher I developed and implemented lesson plans to maintain continuity, and in sales I supported customers and operations on the floor.

I bring a disciplined, compliance-focused approach to underwriting and administrative workflows, with proven abilities in documentation review, risk assessment, and using tools like Microsoft Excel, Word, Webex, and POS systems to support daily operations.

Experience

Work history, roles, and key accomplishments

Current

Life Underwriter

Current

Auto-Owners Insurance

May 2024 - Present (1 year 10 months)

Evaluate insurance applications, review medical and financial records, and approve or modify policies with independent decision authority up to $500,000 to manage risk and ensure guideline compliance.

Risk Assessment Underwriting Documentation Review Communication Claims Review Microsoft Excel

K–12 Substitute Teacher

EduStaff

May 2023 - May 2024 (1 year)

Delivered instruction across multiple grade levels and subjects, implemented lesson plans to maintain classroom continuity, and monitored student progress with feedback.

Classroom Management Lesson planning Instruction Communication Documentation Microsoft Word Classroom Continuity

Strategic Support Associate

Jackson National Life

May 2021 - Mar 2023 (1 year 10 months)

Performed high-volume, accurate data entry, managed claims triage calls and contacts, and provided website support while distributing client forms via mail, fax, and email.

Data Entry Documentation MS Excel Triage