Open to opportunities

Makayla Blanco

@makaylablanco

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Licensed insurance associate focused on client-first underwriting and operational accuracy.

United States

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What I'm looking for

I seek a client-focused underwriting or insurance operations role where I can apply my P&C license, improve processes, collaborate with marketing/sales, and grow into expanded underwriting responsibilities.

I am a licensed Property & Casualty insurance professional with hands-on experience in E&S commercial lines, personal lines quoting, policy processing, and client service. I combine underwriting support with direct client interaction to deliver accurate, timely quotes and policy solutions.

My background includes roles as an Associate Underwriter, CSR/licensed insurance agent, and patient care technician, where I developed strong attention to detail, data entry accuracy, and effective communication across phone, email, and in-person channels. I have experience with inspections, endorsements, audits, invoicing, and maintaining business renewal pipelines.

I am goal-oriented, collaborative, and trained in leadership, sales, and underwriting through on-site corporate training. I bring Microsoft 365 skills, a P&C license, and a public notary credential to support operational efficiency and strong customer outcomes.

Experience

Work history, roles, and key accomplishments

Current

Associate Underwriter

Current

Amwins Insurance Brokerage

Feb 2024 - Present (2 years)

Collaborate with market contacts to obtain quality E&S commercial lines quotes, manage policy issuance and endorsements, and maintain reports and inspection recommendations to support underwriting decisions.

Policy Issuance Endorsement Excel Data Entry Client Communication

CSR / Licensed Insurance Agent

Jim Murphree Insurance Agency

Jan 2023 - Feb 2024 (1 year 1 month)

Quoted personal and commercial policies, processed payments and policy changes, submitted and tracked claims, and coordinated marketing events while advising clients on appropriate coverages and issuing surety bonds.

Personal Lines Commercial Lines Applied Systems Customer Service Surety Bonds Cash Handling

Barista

Starbucks

Oct 2020 - Dec 2022 (2 years 2 months)

Delivered high-quality beverage service in fast-paced stores, trained new partners on recipes and procedures, and supported store operations through restocking and shift-close duties.

Customer Service Training Cash Shift Close Team Collaboration

Patient Care Technician

Ascension St. Vincent's Blount

Dec 2021 - Jul 2022 (7 months)

Performed point-of-care testing and vital signs, assisted patients with activities of daily living, collected specimens, and maintained accurate electronic patient records.

Point of Care Testing Vital Signs Specimen Collection Patient Monitoring Intake Output Recording

Student Crew Member

E.W. Shell Fisheries Center

Sep 2019 - May 2020 (8 months)

Maintained aquaculture ponds and wetlab specimens, managed feeding and weighing protocols, and coordinated large-scale fish transfers and facility cleaning.

Team Coordination