Open to opportunities

Sharla Jackson

@sharlajackson

Message

Insurance professional with 10 years' experience in underwriting, risk analysis, and account management.

United States

Message

What I'm looking for

I am seeking a role in underwriting or risk management where I can apply my 10 years' experience, advance CPCU knowledge, and contribute to accurate risk decisions, compliance, and operational improvements.

I am a results-driven insurance professional with 10 years of experience supporting underwriting accuracy, policy evaluation, and regulatory compliance. I hold an MBA with a specialization in Project Management and am currently pursuing CPCU certification to deepen my underwriting expertise.

Throughout my career I have worked as an underwriting analyst, account manager, and office manager, analyzing risk exposures, documenting underwriting decisions, and managing high-volume insurance accounts. I have a strong track record in policy servicing, renewals, endorsements, and ensuring files meet carrier and regulatory standards.

I bring meticulous attention to detail, strong client communication, and proven ability to coordinate cross-functional teams to improve efficiency and minimize claim exposure. I seek roles where I can apply my underwriting knowledge and project-management skills to drive accurate risk decisions and operational improvements.

Experience

Work history, roles, and key accomplishments

Underwriting Analyst

Loop

Jan 2021 - Dec 2023 (2 years 11 months)

Analyzed risk exposures, loss history, and account details to support underwriting decisions and documented evaluations that minimized claim exposure and ensured carrier compliance.

Risk Assessment Underwriting Documentation Review Regulatory Compliance Quality Assurance Attention To Detail

Office Manager

Allstate

Apr 2017 - Dec 2020 (3 years 8 months)

Supported agency operations including licensing, compliance, audits, producer appointments, and payroll coordination to streamline workflows across service and underwriting teams.

Agency Operations Licensing Compliance Audit Support Payroll Onboarding Workflow Management Documentation

Account Manager

State Farm

Jan 2016 - Dec 2019 (3 years 11 months)

Managed high-volume insurance accounts including renewals, carrier coordination, and account reviews, improving client retention through effective communication and policy servicing.

Account Management Policy Servicing Renewals Carrier Coordination Client Communication Retention

Education

Degrees, certifications, and relevant coursework

Aspen University

Master of Business Administration, Business Administration

2021 - 2023

Completed Master in Business Administration with a specialization in Project Management, focusing on strategic approaches to underwriting and risk management.