Samantha Dalton
@samanthadalton
Dedicated Patient Assistance Coordinator with strong advocacy skills.
What I'm looking for
I am a dedicated Patient Assistance Coordinator with a passion for helping patients navigate the complexities of healthcare. Currently, I work at CoxHealth, where I assist patients in obtaining free medication by collaborating with Care Coordinators to identify the most cost-effective formulary options. My role involves guiding patients through the process of filling out grants, Patient Assistance Programs (PAPs), and Medicaid applications, while also addressing any discrepancies with their insurance coverage.
Prior to my current position, I served as a Benefit Verification Specialist at Tailored Management and Jordan Valley Community Health Center. In these roles, I honed my skills in verifying insurance coverage, advocating for patients to ensure their tests and appointments are covered, and assisting with financial aid applications. My experience as a Patient Advocate further solidified my commitment to patient care, where I provided support in managing co-pays and directed patients to necessary financial assistance resources.
Experience
Work history, roles, and key accomplishments
Patient Assistance Coordinator
CoxHealth
Jul 2023 - Present (2 years 1 month)
Assisted patients in obtaining free medication by collaborating with Care Coordinators to identify the most affordable formulary options. Guided patients through grant, PAP, and Medicaid applications, and helped them understand insurance discrepancies like coverage lapses and prior authorizations.
Benefit Verification Specialist
Tailored Management
Jul 2022 - May 2023 (10 months)
Reviewed referrals for accuracy and collaborated directly with insurance companies to resolve issues. Advocated for patients to ensure coverage for their medical tests and appointments.
Benefit Verification Specialist
Jordan Valley Community Health Center
Oct 2020 - Jul 2022 (1 year 9 months)
Collaborated with insurance companies and patients to verify accurate co-pays, coverage details, and deductibles for clinic visits. Provided assistance with financial aid and Medicaid applications.
Patient Advocate
Jordan Valley Community Health Center
Oct 2020 - Jan 2022 (1 year 3 months)
Accurately collected patient co-pays for appointments and directed patients to billing for financial assistance or past due balances. Provided medical scribing support to providers when necessary.
Education
Degrees, certifications, and relevant coursework
Everton High School
High School Diploma, General Studies
Completed high school education, earning a diploma or GED.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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