suzy User

I am a dedicated healthcare professional with over 6 years of experience in pharmacy benefit management and patient access services. My journey has equipped me with the skills to coordinate complex caseloads, process prior authorizations and appeals, and communicate benefits effectively to ensure timely access to therapy. I pride myself on my ability to manage cross-functional communications and perform quality checks while adhering to regulatory compliance.

In my current role as a Patient Access Specialist at Elevance Health, I oversee patient caseloads, acting as the primary liaison for prior authorization and appeal communications. My commitment to delivering accurate and timely information has allowed me to support successful therapy initiation across multiple therapeutic areas. I have a strong patient-centered approach, which drives my passion for ensuring that patients receive the care and resources they need.

Throughout my career, I have demonstrated my ability to troubleshoot multi-disease state cases and collaborate with internal and external teams to improve operational processes. I am eager to continue my professional journey in a role that allows me to leverage my skills and experience to make a meaningful impact in the healthcare industry.