At the Massachusetts Department of Children and Families, I prepare and process official case records for legal matters, attorneys, clients, and court investigators. As Acting Clerk V, I coordinate interpreter services, foster care review parties, DA referrals, sensitive redactions, office schedules, certified mail, and visitation room bookings.
I've also coordinated project timelines, customer communications, purchase-order audits, vendor submissions, and multi-project calendars at Long Home Products. My work is grounded in accurate documentation, budget compliance, and keeping internal teams aligned for smooth delivery.
My healthcare background includes patient intake, vital signs, EMR documentation, appointment scheduling, laboratory test ordering, prior authorizations, and front-desk operations. I also bring insurance policy needs analysis and client education experience, along with an active Massachusetts Property and Casualty Resident Producer license.
