Lashunda West

At St. Francis Medical Partners, I support direct patient care through intake, vital signs, medication reconciliation, scheduling, referrals, and accurate EMR documentation.

I manage insurance pre-certifications and prior authorizations for procedures, medications, services, and diagnostic testing, helping patients access care without unnecessary delays. I coordinate with insurers, providers, and patients while maintaining HIPAA compliance and confidentiality.

Previously at Lifestyle Neurology, I supported consult services, appointment scheduling, patient check-in, medication refill requests, and care authorizations. I also handled patient concerns with professionalism and helped keep patient records accurate and current.

My background also includes administrative reporting, billing, budgeting, client relations, project coordination, and document management. I bring 10 years of clinical and administrative experience to patient-centered healthcare environments.