Salwa Abbasi
@salwaabbasi
I streamline business operations, product support, and agile cross-functional workflows.
NorwayWhat I'm looking for
I've supported operational, customer-facing, and cross-functional processes at Nord Pool, Wilhelmsen Ships Service, DNV, and Garnes Data AS across energy, maritime, and technology-oriented environments.
At Nord Pool, I worked in service support across customer onboarding, master data management, power trading, software troubleshooting, SaaS platforms, account management, and pre- and post-sales support. At DNV's Veracity, I contributed to quality assurance and structured pre-release work through UAT, functional, sanity, system, and integration testing.
I've also coordinated technology category activities at Wilhelmsen Ships Service, including contract management, risk assessment, auditing, ETL-related processes, Jira, and Confluence.
With an MBA and a BBA in International Business, I bring structure to stakeholder coordination, documentation, process follow-up, data analysis, and collaboration between technical and non-technical teams. I'm fluent in English and professionally proficient in Norwegian.
Experience
Work history, roles, and key accomplishments
Provided customer onboarding, master data management, and technical support for power trading and SaaS platforms. Handled account management and presales/post-sales support.
Managed technology categories, contract management, and risk assessment in the maritime industry. Utilized Jira, Confluence, and ETL processes for operational efficiency.
Supported digital sales and account management for Veracity by DNV, focusing on SaaS platforms and quality assurance testing. Collaborated across departments and managed credit analysis.
Coordinated administrative tasks including customer support, invoicing, and logistics management. Utilized Microsoft 365 and various tools for operational efficiency.
Education
Degrees, certifications, and relevant coursework
BI Norwegian Business School
Bachelor of Business Administration, International Business
2016 - 2019
Completed a Bachelor of Business Administration with a focus on International Business.
BI Norwegian Business School
Bachelor of Business Administration - BBA, International Business
2016 - 2019
Edinburgh Business School, Heriot-Watt University
Master of Business Administration - MBA, Business Administration and Management
Edinburgh Business School, Heriot-Watt University
Master of Business Administration, Business Administration and Management
Pursued a Master of Business Administration with a focus on Business Administration and Management.
Tech stack
Software and tools used professionally
Availability
Location
NorwayAuthorized to work in
Job categories
Skills
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