Alexander Naranjo Woxholt

Work as a Service Integrator within ITSM, coordinating between companies in a complex multi-provider environment. Facilitate communication across organizations and manage requests with structured case handling.

Handled customer inquiries and contributed to fast and efficient problem resolution. Registered sales, supported customers throughout the purchasing process, and identified customer needs to increase upselling.

Led a team of sales representatives and contributed to the development of the part-time sales department. Held overall responsibility for electricity sales, including personnel management, coaching, and employee follow-up.

Trained and followed up new employees within electricity sales. Provided training on the electricity market, sales techniques, and digital systems, and sold electricity contracts on behalf of various energy providers.

Sold electricity contracts on behalf of various energy providers and followed up customers.

Worked as an assistant coach, with responsibility for managing own groups when needed. Led groups at Heming's summer camp, both independently and in collaboration with other coaches.

Master's degree in Management of Technology, full-time, with an exchange semester at Universitat de Valencia and a thesis in collaboration with Equinor.

Bachelor's degree in Digital Business Development, full-time, with an exchange semester at San Diego State University.

One year of a Bachelor's degree in Biology, not completed, with 60 points received before changing to Digital Business Development.

General Studies with Natural Sciences, including Mathematics R1/R2, Biology 1 and 2, Physics 1, and Spanish 3, plus a course in Technology and Research Methods.