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Nikolaos Grigoriadis

@nikolaosgrigoriadis

I build commercial analytics and Power BI reporting that improve customer insight, sales visibility, and operational decisions.

Norway

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What I'm looking for

I'm looking to apply commercial analytics, customer insight, and Power BI reporting to profitability analysis and operational decision-making in shipping, logistics, or global commercial environments.

At Kongsberg Maritime, I own the end-to-end Power BI reporting environment for global commercial functions, strengthening sales pipeline visibility, CRM data quality, order intake reporting, and strategic planning.

I build governed data models and KPI reporting using Power BI, SQL, DAX, Power Query, Snowflake, and Dynamics 365. I also train sales and service teams to use dashboards effectively, including 30+ business users, while improving report delivery and automated refresh cycles.

Previously at Nestlé Nespresso, I monitored Nordic consumer-experience campaigns and developed an algorithmic SMS recommendation engine for personalized B2C and B2B product suggestions. My reporting and analysis supported campaign optimization, consumer performance tracking, and channel-level decision-making.

My earlier work at Rolls-Royce Marine spans logistics control, S&OP, demand planning, scheduling, customer delivery, and supply chain analysis. I bring an MSc in Business Process and Supply Chain Management and Lean Six Sigma problem-solving to commercial analytics, data governance, and operational improvement.

Experience

Work history, roles, and key accomplishments

Current

Customer Analyst | Sales Operations

Current

Kongsberg Maritime

Oct 2022 - Present (3 years 11 months)

▪ Own and manage the end-to-end Power BI reporting environment across global commercial functions.
▪ Develop centralized, governed data models in Power BI for sales pipeline, CRM data quality, and order intake
▪ Drive data literacy by training 30+ business users across sales and service teams on effective use of Power BI dashboards.
▪ Collaborate with data engineering and IT to implement robus

Business Insights SQL Data Modeling DAX CRM Sales Operations Customer Satisfaction Data Quality Power BI Snowflake

Nordic CRM Specialist | Marketing

Nestlé Nespresso SA

Sep 2019 - Sep 2022 (3 years)

▪ Monitoring and securing the operational planning of consumer experience campaigns in the Nordic region (Norway, Sweden, Denmark, Finland)
▪ Supporting marketing campaigns' set-up to ensure effective and efficient execution
▪ Developed an algorithmic SMS recommendation engine that delivered personalized product suggestions for B2C and B2B customers.
▪ Tracking marketing campaigns and offering rec

Business Insights SQL B2C Marketing DAX Analytics

CRM Specialist | Marketing

Nestlé Nespresso SA

Jun 2018 - Aug 2019 (1 year 2 months)

▪ Tracking marketing campaigns and offering recommendations for improvement
▪ Generating regular reports that highlight performance on key consumer experience metrics
▪ Developed and implemented an SMS ordering marketing campaign for the B2B channel.
▪ Developing analyses and studies to comprehend scenarios and trends on B2B channel.

Business Insights Forecasting Data Analysis SQL KPI Reporting B2B Marketing

Global Physical Logistics Controller | Supply Chain Planning & Control

Rolls-Royce Marine A/S

Apr 2016 - May 2017 (1 year 1 month)

Worked as Global Physical Logistics Controller | Supply Chain Planning & Control at Rolls-Royce Marine A/S.

Logistics Supply Chain Management

Professional Excellence Programme | Supply Chain Planning & Control

Rolls-Royce Marine A/S

Sep 2014 - Mar 2016 (1 year 6 months)

▪ Nov 2015 - Mar 2016: Global Logistics Controller, Derby (UK)
▪ Aug 2015 - Nov 2015: Customer Delivery Programme - Operation Lead, Oslo (Norway)
▪ Apr 2015 - Aug 2015: Master Scheduler- S&OP, Ålesund (Norway)
▪ Sep 2014 - Mar 2015: Demand Planner, Longva (Norway)

demand planning Supply Chain Management Business Process Improvement

Business Analyst | Supply Chain Planning & Control

Rolls-Royce Marine A/S

Jun 2012 - Jul 2013 (1 year 1 month)

Management assistant and technical analyst to Head of Supply Chain Operations

Reporting And Analysis Supply Chain Management KPI Reporting

Team Leader

Hellenic Statistical Authority (ELSTAT)

Jan 2011 - Aug 2011 (7 months)

Team leader for a group of 5, during the 2011 national Population and Housing Census.

Project Planning Team Leadership

Second Lieutenant

Hellenic Army

Dec 2009 - May 2011 (1 year 5 months)

Served as infantry platoon commander in central camps and border outposts, being in charge of daily military operations for 24 troops, ranging from military training to supply chain management.

Team Leadership