At Accenture, I supported Meta T1 Ads operations by helping advertisers resolve account, technical, billing, and performance issues. I maintained 98% CSAT, including one full month at 100%, and was recognized as a top performer from my first week in production.
At Enercare Home Services, I negotiated payment solutions as a Collections Agent and ranked as a Top Collector. Earlier, as a Funder at Global Lending Services, I reviewed financial information and achieved perfect QA scores across multiple evaluations.
