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Salam Afeez

@salamafeez1

IT Support Specialist at Delight Computer Solutions who maintained business centre networks and built Excel and Power BI analytics dashboards.

Nigeria

Message

At Delight Computer Solutions, I set up and maintained computers, laptops, networks, printers, and peripherals for daily business centre operations. I also handled client services, online registrations, operational records, and branding materials.

I’ve applied my analytics skills in projects including an Excel inventory and order tracking system and interactive Power BI and Excel dashboards for sales performance. I’ve also processed program datasets at I-TEACH Academy and supported data collection and reporting at 3MTT Nigeria.

Experience

Work history, roles, and key accomplishments

IT & Operations Support

Delight Computer Solutions

Jan 2020 - Jan 2025 (5 years)

Set up and maintained networking, computers, and laptops for daily business centre operations, ensuring maximum uptime for user workstations. Configured and maintained printers and peripherals, troubleshooting hardware and connectivity issues.

hardware troubleshooting Network Configuration Printer Configurations User Account Management Microsoft Office Bookkeeping Desktop Publishing

Volunteer

3MTT Nigeria

May 2024 - Dec 2024 (7 months)

Supported data collection and reporting for virtual training and events, structuring datasets to streamline operational analysis.

Data Collection Reporting Data Structuring

Virtual Assistant & Co-Host

I-TEACH Academy

Jan 2024 - Feb 2024 (1 month)

Processed and cleaned program datasets in Excel and Google Sheets. Tracked attendance and session performance for operational reporting.

Excel Google Sheets Data Cleaning Attendance Tracking

Data Annotator

Outlier

Performed image annotation, artifact detection, and quality checks on AI-generated outputs for accuracy and fidelity against original prompts. Analyzed vague or edge cases, providing detailed written reasoning for error labeling.

Image Annotation Quality Assurance Data Integrity Written Communication