Open to opportunities

Muhammad Sajjad

@sajjaduser1

Banking Service Officer skilled in customer service, cash operations, and compliance, driving smooth, reliable branch performance.

Pakistan

Message

What I'm looking for

I’m looking for a role where I can leverage my banking and finance experience to deliver accurate customer support, ensure compliance, and improve operational efficiency in a collaborative, growth-focused environment.

I’m a Banking Service Officer with a strong background across teller and accounting roles, focused on accurate transaction processing, excellent customer support, and consistent compliance. From cash deposits, withdrawals, transfers, and bill payments to KYC and AML adherence, I prioritize operational accuracy and dependable day-to-day execution.

Before banking, I built extensive experience as an Accountant and contributed to financial statement preparation, accounts payable/receivable, payroll processing, tax returns, and bank reconciliation. Earlier, as a CCTV Operator, I earned recognition for exceptional performance and crime-prevention impact through proactive monitoring and incident documentation—an approach I bring into banking by staying vigilant, solving issues fast, and maintaining clear records.

Experience

Work history, roles, and key accomplishments

Current

Banking Service Officer

Current

Faysal Bank Limited

Feb 2026 - Present (4 months)

Handled cash deposits, withdrawals, transfers, and bill payments while providing customer service and resolving routine inquiries. Ensured KYC/AML compliance, maintained accurate transaction records, and supported ATM cash management and branch operations.

Cash Handling Customer Service KYC Compliance AML Compliance Cash Management Banking Operations

Accountant

Haleem Ghar Pvt Ltd

Sep 2018 - Jul 2024 (5 years 10 months)

Maintained accurate financial records and prepared monthly, quarterly, and annual financial statements. Managed accounts payable/receivable, payroll, tax returns, bank reconciliations, budgets, and audit support while ensuring compliance with accounting standards and company policies.

Financial Reporting Accounts Payable Accounts Receivable Payroll Processing Bank Reconciliation Budgeting Audit Support Financial Compliance

Banking Internship

JS Bank Limited

Mar 2024 - Apr 2024 (1 month)

Supported customer service by addressing inquiries, resolving issues, and providing information about banking products and services. Assisted in learning core branch operations including account opening, cash handling, check processing, and transaction verification while shadowing experienced staff.

Customer Service Account Opening Cash Handling Verification Banking Operations Documentation

CCTV Operator

Haleem Ghar Pvt Ltd

Jul 2016 - Aug 2018 (2 years 1 month)

Monitored live and recorded CCTV feeds to detect suspicious activities, safety hazards, and security breaches. Operated CCTV systems, followed SOPs, coordinated with security personnel, documented incidents, and performed routine equipment checks while maintaining confidentiality.

Surveillance Monitoring Security Coordination Confidentiality