Sailik BellSB
Open to opportunities

Sailik Bell

@sailikbell

Detail-oriented customer service professional with strong relationship-building skills.

United States
Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills in a supportive environment where I can continue to grow and contribute to team success.

I am a multi-talented customer service professional with a strong focus on building relationships and ensuring customer satisfaction. My experience spans various roles, including as a front desk representative and repair agent, where I honed my skills in communication, organization, and problem-solving. I thrive in fast-paced environments and am dedicated to providing top-level support in all aspects of my job.

Throughout my career, I have demonstrated my ability to adapt and excel when given the opportunity to grow. My time as a Ride Share Driver allowed me to interact with diverse clients, enhancing my customer service skills. At Spectrum Community Solutions, I specialized in advanced Wi-Fi systems, where I was responsible for troubleshooting and repairing equipment, ensuring that customers received the best possible service. I take pride in my commitment to achieving 100% customer satisfaction and my ability to work effectively as part of a team.

Experience

Work history, roles, and key accomplishments

AS
Current

Front Desk Assistant

AARF Volunteer Services

Provided front desk and event assistance, contributing to the smooth operation of services. Actively assisted in maintaining the health and happiness of animals under care.

SS

Managed Wi-Fi LvL 3 Repair Agent

Spectrum Community Solutions

Dec 2021 - Apr 2025 (3 years 4 months)

Specialized in advanced Wi-Fi system repair, including navigating switches and configuring IP settings. Troubleshot business-class internet, Meraki systems, and assisted property management with after-hours support for cable boxes and equipment activation.

SS

Repair Agent

Spectrum Community Solutions

Dec 2020 - Apr 2025 (4 years 4 months)

Repaired traditional cable box equipment and handled residential billing issues. Provided excellent customer service by actively listening to and addressing customer complaints in real-time.

DO

Front-Line Cashier

Dominos

Dec 2017 - Jun 2019 (1 year 6 months)

Maintained a clean lobby and front area, ensuring a welcoming environment for customers. Accurately took orders and consistently ensured 100% customer satisfaction.

RS

Ride Share Driver

Ride Share

Jan 2019 - Present (6 years 6 months)

Provided reliable transportation services, safely transporting customers to various locations. Ensured excellent customer service through positive interactions with diverse clientele.

Education

Degrees, certifications, and relevant coursework

KC

Kings College

Associates Degree, Network Management

2013 - 2014

Grade: 2.0

Currently pursuing an Associates Degree in Network Management. Focusing on foundational concepts and practical skills required for network administration and infrastructure.

AS

Ashbrook High School

High School Diploma, General Studies

2011 - 2013

Grade: 3.8

Completed high school education, earning a High School Diploma. Developed foundational academic skills across various subjects.

Tech stack

Software and tools used professionally

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Sailik Bell - Front Desk Assistant - AARF Volunteer Services | Himalayas