Saifi Aalam

I am an enthusiastic and dedicated Customer Support Associate Trainee with over a year and a half of experience in customer relations. My journey began at Redisolve Software PVT LTD, where I provided prompt and effective customer support through live chat and email. I take pride in ensuring customer satisfaction by troubleshooting issues and delivering clear communication.

Prior to this role, I worked as an Operations Executive at KrazyBee, where I honed my skills in debt recovery by contacting customers to negotiate repayment plans. My educational background includes a B.Com degree from Mahatma Jyotiba Phule Rohilkhand University, which has equipped me with essential skills in communication, problem-solving, and teamwork. I am eager to further develop my expertise in customer support and contribute positively to a dynamic team.