sahar savahan

I’m a Certified Pharmacy Technician with a strong background in pharmaceutical care coordination, bringing a patient-first mindset and a compliance-focused approach to every interaction. I’m experienced in resolving patient inquiries efficiently while maintaining accurate documentation and promoting drug compliance.

In my customer-facing roles, I’ve provided support regarding insurance benefits, eligibility, and claims while handling high-volume inbound calls. I resolve member concerns through research, clear communication, and follow-up, always while meeting quality and compliance standards and maintaining HIPAA compliance.

As a Pharmacy Care Coordinator, I reported all adverse events related to drug therapy and pharmacy care, ensuring compliance with safety protocols. I collaborated with pharmacists, nursing services, pharmacy support managers, and other coordinators to review cases and optimize drug therapy and care plans, while flagging issues to promote drug compliance and continuity of care.

Across pharmacy operations, I processed prescriptions and insurance claims accurately and maintained medication inventory, storage, and safety standards. I’m collaborative, a fast learner, and open to change—detailed oriented with the ability to work independently with initiative, strong critical thinking, and time management.