Erin Patterson
@erinpatterson
Experienced pharmacy technician and patient-focused medication coordinator.
United StatesWhat I'm looking for
I am a dedicated Senior Care Medication Coordinator and certified pharmacy technician with over a decade of hands-on experience in pharmacy operations, medication management, insurance coordination, and patient adherence support. I collaborate with healthcare teams to complete prior authorizations, streamline prescription coordination, and ensure timely medication delivery to homes and clinics while improving patient satisfaction and retention.
I have a strong background in fast-paced retail and clinical pharmacy settings, staff training and scheduling, inventory control, billing and chargeback resolution, and quality assurance practices. I bring organized, detail-oriented leadership, HIPAA-compliant patient care, and an emphasis on process improvement that supports business growth and better clinical outcomes.
Experience
Work history, roles, and key accomplishments
GHSenior Care Medication Coordinator
Genoa Healthcare
Feb 2022 - Present (3 years 9 months)
Manage medication refills, resolve insurance issues, and coordinate prior authorizations to ensure timely medication delivery to homes and clinics, improving patient adherence and satisfaction.
WASenior Certified Pharmacy Technician
Walgreens
Aug 2013 - Sep 2022 (9 years 1 month)
Worked in a high-volume pharmacy environment handling medication dispensing, inventory management, training new staff, scheduling technicians, and resolving chargebacks to maintain operational accuracy.
Cashier
Fresh Market
Jul 2012 - Sep 2014 (2 years 2 months)
Provided customer service at checkout, assisted customers to their cars, and supported other departments including meat counter, floral, and stocking to improve store operations and sales.
KeyHolder
Zaxby's
Jun 2011 - Jul 2012 (1 year 1 month)
Managed store opening/closing, oversaw staff breaks and task completion, handled customer issues, and performed safe and drawer counts to ensure smooth daily operations.
Education
Degrees, certifications, and relevant coursework
William Blount High School
High School Diploma or Equivalent, General Education
Completed high school level education or equivalent at William Blount High School.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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