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Nigel Thomas

@nigelthomas

Detail-oriented pharmacy technician delivering accurate patient care and administrative support.

United States
Message

What I'm looking for

I’m looking for an administrative or healthcare support role where I can apply my pharmacy operations experience, HIPAA-focused documentation, and strong communication to manage records, support patients, and stay organized in a fast-paced setting.

I’m a detail-oriented administrative and healthcare professional with hands-on experience in pharmacy operations and office support. I focus on maintaining confidential information while managing multiple priorities in fast-paced environments. My goal is to bring reliable organization, patient-centered communication, and strong documentation to every role I support.

As a Pharmacy Technician, I processed prescriptions and patient information with accuracy, supported medication therapy management, and handled patient and provider outreach calls. I entered and maintained records and documentation, ensured compliance with HIPAA and company policies, and used ICD-10 knowledge as needed. I also supported insurance verification, order processing, inventory management, and day-to-day pharmacy workflows.

Beyond pharmacy, I’ve coordinated care and support as a Family Caregiver, managing schedules, appointments, and medical information while maintaining accurate records. I consistently demonstrated patience, organization, and strong communication—especially when information needed to be clear and timely.

I’m skilled with Microsoft Office tools (Word, Outlook, Excel) and professional computer operations, and I bring strong customer service excellence to every interaction. I’m seeking to leverage my organizational and communication strengths in an administrative, or healthcare support role where accuracy, confidentiality, and responsiveness matter.

Experience

Work history, roles, and key accomplishments

CH

Pharmacy Technician

Complete Health

Sep 2022 - Nov 2022 (2 months)

Provided medication therapy management support and communicated with patients, physicians, and pharmacies regarding medication needs. Entered and maintained accurate patient and prescription information while ensuring compliance with HIPAA and company policies.

Education

Degrees, certifications, and relevant coursework

PS

Penn Foster High School

High School Diploma, High School

2019 -

Earned a High School Diploma from Penn Foster High School (Mar 2019–Jul 2019).

Jacksonville Job Corps logoJC

Jacksonville Job Corps

Pharmacy Technician Program, Pharmacy Technician

2017 - 2019

Completed a Pharmacy Technician Program with Jacksonville Job Corps in Jacksonville, Florida (Nov 2017–Mar 2019).

Tech stack

Software and tools used professionally

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