Nigel Thomas
@nigelthomas
Detail-oriented pharmacy technician delivering accurate patient care and administrative support.
What I'm looking for
I’m a detail-oriented administrative and healthcare professional with hands-on experience in pharmacy operations and office support. I focus on maintaining confidential information while managing multiple priorities in fast-paced environments. My goal is to bring reliable organization, patient-centered communication, and strong documentation to every role I support.
As a Pharmacy Technician, I processed prescriptions and patient information with accuracy, supported medication therapy management, and handled patient and provider outreach calls. I entered and maintained records and documentation, ensured compliance with HIPAA and company policies, and used ICD-10 knowledge as needed. I also supported insurance verification, order processing, inventory management, and day-to-day pharmacy workflows.
Beyond pharmacy, I’ve coordinated care and support as a Family Caregiver, managing schedules, appointments, and medical information while maintaining accurate records. I consistently demonstrated patience, organization, and strong communication—especially when information needed to be clear and timely.
I’m skilled with Microsoft Office tools (Word, Outlook, Excel) and professional computer operations, and I bring strong customer service excellence to every interaction. I’m seeking to leverage my organizational and communication strengths in an administrative, or healthcare support role where accuracy, confidentiality, and responsiveness matter.
Experience
Work history, roles, and key accomplishments
Pharmacy Technician
Complete Health
Sep 2022 - Nov 2022 (2 months)
Provided medication therapy management support and communicated with patients, physicians, and pharmacies regarding medication needs. Entered and maintained accurate patient and prescription information while ensuring compliance with HIPAA and company policies.
Pharmacy Technician
Optum Rx
Nov 2019 - Jun 2021 (1 year 7 months)
Processed prescription and patient information with accuracy and conducted patient and provider outreach calls. Updated and maintained patient records and documentation and supported administrative and data management tasks.
Pharmacy Technician
All People Pharmacy
Mar 2019 - Nov 2019 (8 months)
Entered prescription information and processed medication orders while filling prescriptions with accuracy and compliance. Assisted patients and healthcare providers via phone communication and managed inventory, stock replenishment, and medication supplies.
Education
Degrees, certifications, and relevant coursework
Penn Foster High School
High School Diploma, High School
2019 -
Earned a High School Diploma from Penn Foster High School (Mar 2019–Jul 2019).
Jacksonville Job Corps
Pharmacy Technician Program, Pharmacy Technician
2017 - 2019
Completed a Pharmacy Technician Program with Jacksonville Job Corps in Jacksonville, Florida (Nov 2017–Mar 2019).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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