Siddhi Naik

I am a customer service and administrative professional with over three years of remote experience supporting operations, sales teams, and stakeholders. At Amazon I manage customer inquiries via phone and email, resolve account and order issues, maintain CRM and Excel records, coordinate vendor communications, and prepare MIS reports to inform operational decisions.

As a Trainee Data Analyst at Kite AI Technologies, I conducted advanced data analysis, streamlined cross-functional workflows, and produced insights that improved processes. During an internship with the Indian Pharmaceutical Association Students’ Forum I contributed editorial content and event coordination, strengthening my written communication and stakeholder management skills.

I bring strong English communication, attention to detail, and adaptability under shifting priorities, with proficiency in Microsoft Office (Excel, Word, Outlook), RingCentral, and a willingness to learn HubSpot. I am available 25 hours per week during EST morning hours to support clients in the US, UK, Canada, and Australia.