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Sachin Mhankal

@sachinmhankal

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Technical Account Manager with expertise in pre-sales and business development.

India

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What I'm looking for

I seek a role that fosters innovation and allows me to leverage my technical expertise while driving business growth.

I am a dynamic and result-driven Technical Account Management professional with over 17+ years of experience in pre-sales, technical support, and business development across various domains including Wi-Fi, Telephony, and Data Center solutions. My strong business acumen and proven technical skills have enabled me to engage effectively with customers, understand their requirements, and deliver tailored solutions that drive sales revenue and customer satisfaction.

Throughout my career, I have successfully built and maintained relationships with key corporate decision-makers, ensuring high levels of retention and loyalty. My track record includes significant achievements such as leading successful trials with major telecommunications companies and managing complex projects that have resulted in new client wins. I am committed to continuous growth and innovation, always striving to push creative thinking beyond existing industry practices.

Experience

Work history, roles, and key accomplishments

Current

Senior Field Applications Engineer

Current

Opengear

Aug 2023 - Present (1 year 9 months)

Responsible for technical account management and pre-sales technical support. Engaged customers with technical presentations and product demos, provided in-depth training to channel partners, and collaborated with sales and engineering teams to address customer IT infrastructure needs.

Technical Account Management Pre Sales Technical Support Customer Engagement Solution Design Product Demonstrations Technical Training Infrastructure Problem Solving

Sales & System Engineer

Corning Technologies India Private Limited

Jan 2015 - Aug 2023 (8 years 7 months)

Managed technical account management and pre-sales support for Telcos and Enterprises. Engaged with customers to discuss data center connectivity requirements, prepared BOMs, and provided technical advice and product updates.

Technical Account Management Technical Pre Sales Customer Engagement Technical Documentation Sales Support Technical Training Market Analysis

Applications and Design Engineer

Corning Technologies India Private Limited

Jul 2013 - Dec 2014 (1 year 5 months)

Provided pre-sale and post-sale technical support, conducted site surveys, and prepared BOMs based on customer requirements. Engaged in product qualification and resolved critical site issues.

Sales Support Post Sales Technical Documentation Team Collaboration Technical Training

System Engineer/Sales Engineer

Citrix – Byte Mobile Solutions Private Limited

Sep 2010 - Jun 2013 (2 years 9 months)

Delivered technical presentations, managed customer trials, and provided pre- and post-sale technical support. Developed sales pitches and prepared product documentation for new features.

Technical Presentations Technical Pre Sales Post Sales Sales Pitching Documentation Customer Engagement

Executive Marketing, Product Line Management

Siemens Enterprise Communication Private Limited

Nov 2008 - Aug 2010 (1 year 9 months)

Handled the IP Telephony portfolio, designed solutions for tenders, prepared BOQs, and created technical presentations for wireless solutions. Engaged in compliance preparation for RFPs.

Solution Design Technical Presentations Wireless Customer Engagement Sales Strategy Portfolio Management

Technical Support Engineer

Adino Telecom Limited

Apr 2007 - Oct 2008 (1 year 6 months)

Worked on wireless radio equipment, conducted site surveys, and implemented last mile connectivity. Managed a team for installations and provided training and demonstrations to channel partners.

Wireless Last Mile Connectivity Team Management Technical Support Product Demonstrations Training Customer Engagement Problem Solving

Education

Degrees, certifications, and relevant coursework

International Institute of Information Technology

Master of Science, Networking & Wireless Technology

2006 - 2007

Grade: 3.9

Pursued a Master of Science in Advanced Information focusing on Networking and Wireless Technology, gaining in-depth knowledge and skills in advanced networking concepts and wireless communication technologies.