At SEVENTRENDS, I worked as a Customer Retention Specialist, focusing on keeping existing customers engaged and satisfied. I also held the same role at MY DERMA DREAM, where the work included addressing customer concerns and developing strategies to reduce churn.
At MARKETECT MEDIA, I supported recruiting activities by coordinating hiring, scheduling interviews, screening resumes, and maintaining candidate databases. I also handled executive assistant and operations manager responsibilities, including improving processes and tracking team attendance.
At OPTUM GLOBAL SOLUTIONSĀ§ VECTOR THREE, I coordinated member benefits and identified primary, secondary, or tertiary insurance coverage, including Medicare and Medicaid.
Earlier, I worked in customer service for DIRECT TV AT&T and BOOST MOBILE, explaining bills, offering services, managing accounts, and processing payments. I also worked in food service at THE FRENCH BAKER and JOLLIBEE, and assisted with kitchen duties as an on-the-job trainee at PHIL OASIS HOTEL AND RESORT.
