Sabrina Curtinhas
@sabrinacurtinhas
I resolve high-volume customer, travel, claims, and order support needs accurately.
CanadaWhat I'm looking for
I've supported customers at SalonCentric, Onvigo, and Nordia across orders, logistics, travel reservations, and Canada Post claims. I keep customer records, invoices, bookings, and case details accurate while resolving questions promptly.
At Onvigo, I coordinated travel arrangements with hotels and suppliers, including accessibility needs and special requests, while keeping clients informed by phone and email.
I'm TICO-certified and comfortable managing multiple requests in fast-paced environments using systems including Freshdesk, Zendesk, Five9, Sage 500, and Sabre. I bring patience, active listening, documentation discipline, and a supportive approach to every customer interaction.
Experience
Work history, roles, and key accomplishments
Customer Service Representative / Logistics Support
SalonCentric
May 2025 - May 2026 (1 year)
Processed customer orders and invoices using Sage 500 while maintaining accurate customer and order information. Supported order processing and logistics to ensure accurate and efficient handling of customer orders.
Education
Degrees, certifications, and relevant coursework
Marca College
Diploma, Hairstyling
Completed a Hairstyling Diploma at Marca College in 2021.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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