Looking for a job

Sabeen Shoaib

@sabeenshoaib

Project Management Supervisor delivering integrated programs on time and within budget with exceptional client outcomes.

Pakistan

Message

What I'm looking for

I want to lead program delivery and project management for integrated, cross-functional teams—owning timelines, budgets, and governance—while improving operational efficiency, strengthening client outcomes, and elevating team performance through clear communication and process improvement.

I’m a Project Management Supervisor with 20+ years of experience leading cross-functional teams and delivering complex, integrated programs on time and within budget. I drive operational efficiency through strong resource planning and prioritization, clear budget and timeline management, and proactive stakeholder and client communication.

In my recent roles, I’ve led and developed senior and junior Project Managers, strengthened collaboration across creative, media, and programming teams, and improved decision-making by streamlining communication with digital collaboration tools. Earlier at Telenor, I also led automation and process re-engineering efforts that reduced manual errors, improved service levels, and strengthened CSAT/DSAT performance through better customer complaint operations.

Experience

Work history, roles, and key accomplishments

Current

Project Management Supervisor

Current

Method1

Apr 2023 - Present (3 years 2 months)

Led and developed a team of senior and junior project managers, improving project delivery efficiency and team performance. Optimized resource planning, strengthened cross-functional collaboration, and improved governance through regular reviews to ensure on-time, on-budget integrated advertising delivery.

Project & Program Management Resource Planning Stakeholder Management Cross Functional Team Leadership Budget Management

Project Manager

XenoPsi

Dec 2019 - Jun 2023 (3 years 6 months)

Streamlined resource planning and co-developed program timelines with Client Services to enable integrated advertising delivery on time and within budget. Led project tracking and communication workflows, turning client status insights into actionable plans to reduce execution gaps.

Project Management Resource Planning Workflow Design Project Tracking Cross functional Coordination Delivery Operations

Project Manager

Method1

Apr 2022 - May 2023 (1 year 1 month)

Optimized resource planning and built program timelines with Client Services to improve delivery accuracy and operational efficiency. Translated client status updates into actionable plans and led structured tracking and reviews to keep key milestones on track.

Project Management Resource Planning Program Scheduling Action Planning

Team Leader Customer Care

Telenor

Feb 2012 - Dec 2019 (7 years 10 months)

Delivered end-to-end execution of multiple customer care projects while improving operational efficiency and resource utilization. Led automation initiatives and process re-engineering to reduce manual errors, improve service levels, and strengthen CSAT/DSAT performance through stakeholder and vendor collaboration.

Customer Care Operations Project Delivery Automation & Error Reduction Service Level Management Team Leadership