Open to opportunities

Sabbat Gillani

@sabbatgillani

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I've led operations, banking support, and customer success across finance, e-commerce, and media.

Pakistan

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What I'm looking for

I'm looking for opportunities where I can combine operations leadership, customer support, banking experience, and data-driven problem-solving while continuing to learn across different fields and cultures.

I've managed business operations at BMT Verse, leading 30+ employees across YouTube content production, editing, SEO, channel management, recruitment, and performance management. I worked with the CEO on channel scaling, operational planning, workflow systems, and data-driven improvements to audience growth and revenue.

I've also supported customers and clients in banking, international trade, e-commerce, and trading platforms through roles at Bank Al Habib, ibex, and LynkIT Consultancy. My background combines client onboarding, KYC support, account management, trade transaction monitoring, CRM-based customer service, and Python, SQL, Power BI, MATLAB, and C++.

Experience

Work history, roles, and key accomplishments

Current

Customer Success Representative

Current

LynkIT Consultancy

May 2026 - Present (4 months)

Managed customer inquiries via phone, email, live chat, and ticketing systems. Assisted clients with account setup, KYC verification, login issues, and profile updates.

Customer Service KYC Ticketing Systems Problem Solving

Education

Degrees, certifications, and relevant coursework

Lahore University of Management Sciences

Master of Science, Mathematics

2019 - 2022

Pursued a Master of Science in Mathematics, with coursework in mathematical analysis, applied probability, and advanced partial differential equations.