Open to opportunities

Saba Imran

@sabaimran

Operational Analyst and data-focused professional building near real-time dashboards and automations to drive faster decisions.

Pakistan

Message

What I'm looking for

I’m looking to apply my analytics and automation skills to build dashboards, streamline reporting, and turn operational data into actionable insights—partnering with stakeholders to deliver faster, data-driven decisions.

I’m an Operational Analyst who builds and maintains Looker dashboards connected to BigQuery to deliver near real-time campaign and operational visibility. I create 11+ email performance reports within the dashboard, share daily performance summaries with stakeholders, and turn trends and gaps into clear improvement opportunities.

I also automate campaign sending workflows using n8n, streamlining processes from Salesforce Marketing Cloud (SFMC) and saving 4–6 hours per week. Across my experience, I’ve supported SFMC campaign setup and reporting, prepared PRDs, maintained project tracking in Jira and Click Up, and coordinated with stakeholders and technical teams to keep execution smooth and transparent.

Experience

Work history, roles, and key accomplishments

Current

Operational Analyst

Current

Revcloud

Sep 2025 - Present (9 months)

Built and maintained a Looker dashboard connected to BigQuery for near real-time campaign and operational reporting, reducing manual reporting and enabling faster decisions. Automated SFMC campaign workflows with n8n and supported email campaign setup and execution while analyzing performance trends and coordinating delivery with Jira-based tracking.

Looker BigQuery SQL Dashboard Development KPI Tracking Jira

Business Development Associate

GeniTeam Solutions

Jul 2024 - Aug 2025 (1 year 1 month)

Generated leads by conducting targeted Upwork job searches and submitting tailored proposals, achieving a 15% response rate for web and development projects. Managed end-to-end discovery through requirements, cost estimation, onboarding coordination, and used ClickUp to track progress and maintain organized delivery records.

Proposal Writing Client Communication Requirement gathering Cost Estimation Stakeholder Management ClickUp Cross functional Coordination

Customer Support Associate

Mindbridge

Jun 2022 - Aug 2022 (2 months)

Improved customer service performance by implementing strategies that increased satisfaction by 15% and reduced response times by 20%. Consistently exceeded monthly issue-resolution targets with a 95% success rate and reduced customer complaints by 25% through cross-functional problem identification and solution implementation.

Customer Support Customer Satisfaction Response Time Reduction KPI Tracking Root Cause Analysis Process Improvement Cross Functional Collaboration

Education

Degrees, certifications, and relevant coursework

Lahore University of Management Sciences (LUMS)

Fundamentals of Data Analytics, Data Analytics

2025 -

Completed Fundamentals of Data Analytics training at LUMS from July 2025 to August 2025, covering data analytics, visualization, and statistical analysis.