Ryan Stevens
@ryanstevens1
I resolve healthcare technology issues through remote troubleshooting, device support, and clear user guidance.
United StatesWhat I'm looking for
At Ascend Technologies supporting Conway Regional, I help doctors and nurses resolve technical equipment issues and guide users through phone-based troubleshooting.
I've been promoted to IT Operations Specialist and bring hands-on experience with remote access tools, system diagnostics, Apple device support, server environments, software deployment, and user account management. I'm motivated by problem-solving and helping others while continuing to build my IT career.
Experience
Work history, roles, and key accomplishments
IT Operations Specialist
Ascend Technologies
May 2025 - Present (1 year 3 months)
Assisted doctors and nurses with technical equipment issues while maintaining a positive and professional attitude. Provided phone-based technology support and guided users through troubleshooting steps, using remote access tools to identify and resolve system problems.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed high school education.
Availability
Location
United StatesAuthorized to work in
Job categories
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