Louisa Opalla
@louisaopalla
Freelancer and aspiring virtual assistant with strong communication skills.
What I'm looking for
I am a flexible professional with a Bachelor of Science in Psychology and a background in Medical Technology. My education has equipped me with a deep understanding of human behavior, which I leverage in my freelance work. I am friendly, outgoing, and have a knack for writing, which allows me to connect with clients and help them solve their problems effectively.
With experience in customer service and a solid grasp of various digital platforms, I am proficient in using tools like Google Suite, Microsoft Office, and social media applications. My experience includes moderating chat groups on platforms like Facebook and Discord, as well as a keen interest in cryptocurrency and blockchain technology. I am eager to expand my skills further as I pursue a career in virtual assistance.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Ibex Global Davao
Provided customer service support for a period of four months. Addressed customer inquiries and resolved issues efficiently.
Customer Service Representative
VXI Global Holdings BV
Served as a Customer Service Representative for three months. Handled customer interactions and ensured customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Rizal Memorial Colleges
Bachelor of Science, Psychology
Studied Psychology.
University of the Immaculate Conception
Bachelor of Science, Medical Technology
Studied Medical Technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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