At DoorDash, I lead Fraud Insights Operations, where I guide fraud analysts and establish performance metrics and quality control frameworks to minimize financial risk.
I track false-positive rates and manage targeted investigations into consumer and Dasher anomalies, helping protect the DoorDash ecosystem.
I partner with Strategy & Operations teams to analyze emerging fraud patterns, close operational loopholes, and refine real-time mitigation protocols.
I’ve also improved reporting and onboarding workflows and collaborated with product managers and stakeholders to scope projects and prioritize platform features. My background includes an MBA from University of Arizona Global Campus and a B.S. in Business Management from Arizona State University.
