Geoffrey Oswalt
@geoffreyoswalt
Fraud investigative analyst driving product improvements, payments integrity, and cross-functional fraud prevention.
What I'm looking for
I am a Fraud Investigative Analyst with extensive experience analyzing large-scale fraud trends and quantifying financial impact to inform prevention strategies. I specialize in implementing and improving fraud prevention tooling, configuring queries, and building reporting that enhances operational decision-making.
I have led teams in customer operations and supported onboarding and training for new analysts, maintaining high user satisfaction and operational excellence. I collaborate closely with engineering, product, AML, and business leaders to deliver unified reporting and product requirement documents.
My background includes payments and fraud analysis, real-time dashboard creation, data integrity verification, and developing PRDs to drive product enhancements. I combine agile product and project management practices with hands-on data analysis to identify defects and recommend effective controls.
I continuously upskill in product ownership and management through professional certifications and apply those skills to streamline workflows, improve reporting efficacy, and support international AML alignment across multiple countries of operation.
Experience
Work history, roles, and key accomplishments
Analyze financial impact of large-scale fraud trends, identify defects in fraud prevention tooling, and implement product improvements to reduce fraud losses across international operations.
Identified fraud schemes, assessed preventative controls, and produced metrics and real-time dashboards for business and executive stakeholders to inform risk mitigation.
Led customer support teams in live chat, maintained >90% user satisfaction, coordinated cross-functional launches and ensured promotional and product release quality.
Education
Degrees, certifications, and relevant coursework
Valencia College
Associate of Science, Film Production
Completed an Associate of Science degree in Film Production, focusing on practical production skills and collaborative media projects.
Valencia College
Associate of Science, Stage Management
Completed an Associate of Science degree in Stage Management, emphasizing theatrical production coordination and stage operations.
Availability
Location
Authorized to work in
Job categories
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