Ryan Jochims
@ryanjochims
Technology professional blending IT support expertise with engineering leadership to improve reliability, performance, and system operations.
United StatesWhat I'm looking for
I’m a technology professional focused on measurable reliability and performance. As a Desktop Support Technician, I provide hardware and software assistance that minimizes downtime and keeps customer satisfaction high, resolving 2,500+ help desk tickets through phone, email, or in person.
I also bring engineering and program leadership to complex technical work. I oversee development of a scientific micro satellite (CubeSAT) to study particle effects on GNSS signals, and I improved a balloon flight control system for higher reliability in experiment deployment and tracking.
Beyond IT support, I direct research operations with real outcomes—growing a program from ~25 students to 54, leading development of 9 experiments, and building strategic alliances with universities and world experts. I’ve supported deployments across VLF/ELF receiver work, served as a principal investigator for optical detection of gravity waves, and led hardware assembly/testing for NASA-sponsored balloon payload stacks.
Experience
Work history, roles, and key accomplishments
Engineering and Team Lead
University of Houston
Jan 2026 - Present (5 months)
Oversaw development of a scientific CubeSAT to study particle effects on GNSS signals. Improved balloon flight control system for experiment deployment and tracking, increasing reliability.
Desktop Support Technician
University of Houston
Aug 2019 - Present (6 years 10 months)
Provided IT support to students, faculty, and staff, resolving 2,500+ help desk tickets via phone, email, or in person to minimize downtime. Performed hardware troubleshooting and repairs and supported network connection issue resolution.
Program Director
University of Houston
May 2024 - Jan 2026 (1 year 8 months)
Directed a research program, expanding participation from ~25 students to 54 for USIPVII. Led development of 9 experiments for ground-based and balloon-borne scientific applications and formed alliances with universities and world experts to enable collaborative research.
NEBP Hardware Lead
Nationwide Eclipse Ballooning Program (NEBP)
Jun 2023 - Apr 2024 (10 months)
Managed assembly, testing, and adjustment of a NASA-sponsored balloon payload stack for Oct 2023 and Apr 2024 solar eclipse flights. Supported 3 ground-based experiments designed by the USIP program.
PARS Summer School Researcher
PolarAeronomy and Radio Science Summer School (PARS)
Aug 2025 - Present (10 months)
Supported 10+ experiments by deploying multiple custom VLF/ELF receivers. Counseled 3 research teams on experiment system troubleshooting and deployment training.
HAARP Researcher
High-FrequencyActiveAuroral Research Program (HAARP)
Jan 2025 - Present (1 year 5 months)
Served as principal investigator for optical detection of gravity waves using a custom instrument at the research facility. Deployed a custom all-sky imaging system with onboard AI for automated detection and imaging.
Education
Degrees, certifications, and relevant coursework
Cullen College of Engineering, University of Houston
Bachelor of Science, Computer Engineering Technology
Activities and societies: Risk Management and Alumni Liaison (Sigma Pi, Theta-Nu Chapter), Aug 2023–present.
Enrolled in a Bachelor of Science in Computer Engineering Technology at the Cullen College of Engineering, University of Houston.
Availability
Location
United StatesAuthorized to work in
Job categories
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