Ryan Houston-McMillan
@ryanhoustonmcmillan
Senior Product Manager delivering AI-driven B2B and fintech products with measurable business impact.
What I'm looking for
I am a Senior Product Manager with 8+ years leading cross-functional teams to launch customer-centric B2B and fintech solutions across Europe and Australia, with a strong emphasis on AI and machine-learning applications.
I have delivered measurable outcomes including a 30x acceleration in lead time, a 1200% increase in deal capacity from an ML risk engine, and operational cost reductions through automation and process redesign.
I combine product strategy, data-driven decision making, and stakeholder management to drive product-led transformation, and I hold certifications in AI Product Management, Digital Transformation, and Google Analytics.
Experience
Work history, roles, and key accomplishments
Operations Manager
Osass Australia
May 2024 - Aug 2025 (1 year 3 months)
Lowered operational costs across distribution, returns and after-sales; launched automated order processing that reduced manual touchpoints by 60% and operational errors by 75%, and instituted processes that cut operational costs by 30%.
Senior Product Manager
Silvr
May 2022 - Feb 2024 (1 year 9 months)
Led a cross-functional team of 8 to accelerate lead time from one month to one day (30x) and launched an ML-based risk engine that increased deal volume capacity by 1200%; streamlined acquisition funnel to boost pre-qualified leads by 20%.
Restructured and rolled out an API portal increasing developer adoption by 15% and developed an MVP framework that raised project success rate from 10% to 90%; led delivery of a crisis management tool reducing operational resolution times by 80%.
Designed facial ID capture and core sharing flows for mobile; launched a white-label facial ID product with ML age-estimation (±1 year) that contributed to securing enterprise clients like Instagram and Lloyds.
Product Manager
Founders Factory
Nov 2017 - Apr 2018 (5 months)
Built a coaching marketplace and habit-loop experience to develop managers from ICs; secured a Fortune 500 early adopter within the first six months of the pilot.
Advised six startups on product-market fit, adoption and retention strategies, and coached CEOs on investor pitches that supported raises between $500k–$5M.
Co-Founder, Product Lead
YPN
Jan 2014 - Dec 2016 (2 years 11 months)
Co-founded and led product, design and operations for a platform to auto-verify user-submitted news; managed roadmap and on-site delivery in Delhi, achieving adoption among journalists, freelancers and activist communities.
Education
Degrees, certifications, and relevant coursework
Certificate, Google Analytics
Completed the Google Analytics certificate in 2024.
Duke University
Certificate, AI Product Management
Completed a certificate specialization in AI Product Management in 2024.
Copenhagen Business School
Certification, Digital Transformation in Financial Services
Completed a certification in Digital Transformation in Financial Services in 2022.
General Assembly
Diploma, UX Research and Design
2017 - 2017
Completed a diploma program in UX Research and Design in 2017.
University of Huddersfield
Bachelor's, Communication Design
2010 - 2013
Grade: First Class Honours
Graduated with First Class Honours in Communication Design (bachelor's degree) between 2010 and 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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