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Rutuja Kadam

@rutujakadam

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Experienced process associate with expertise in KYC and fraud operations.

India

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What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative work environment.

I am an experienced process associate with a strong background in KYC, banking, and insurance operations. My expertise lies in identifying and preventing fraudulent activities, ensuring compliance with regulatory requirements, and conducting thorough due diligence on customers. At Tata Consultancy Services, I successfully managed KYC operations, which included identity verification and risk assessment, contributing to a safer banking environment.

Throughout my career, I have developed and implemented fraud detection models that resulted in a significant 30% decrease in fraudulent claims. My analytical skills have allowed me to review and audit financial statements for international subsidiaries, uncovering potential tax savings. I thrive in collaborative environments, working closely with law enforcement agencies and cross-functional teams to resolve customer onboarding issues and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

CAP Associate

Amazon

Sep 2024 - Present (10 months)

Prevent and respond to customer abuse, ensuring a safe and trustworthy experience. Investigate suspected abuse cases, take corrective actions and prevent future occurrences. Minimize financial losses due to abuse, fraud, and exploitation.

Fraud Detection Data Analysis Customer Service Strategic Thinking Risk Management SQL Python

Process Associate

Tata Consultancy Services

Feb 2022 - Present (3 years 5 months)

Managed and executed KYC operations, ensuring compliance with regulatory requirements. Conducted due diligence on customers, including identity verification, risk assessment and monitoring. Analyzed claims and policyholder data to identify potential fraud.

KYC Fraud Detection Risk Management Due Diligence Banking Operations Insurance Operations Process Improvement Customer Service SQL

Education

Degrees, certifications, and relevant coursework

Unknown

Master of Computer Applications, Computer Applications

Grade: 7.52 CGPA

Completed a Master of Computer Applications (MCA) program, achieving a CGPA of 7.52. This advanced degree provided in-depth knowledge and skills in computer science and applications.

Unknown

Bachelor of Science, Science

Grade: 79.21%

Earned a Bachelor of Science (BSC) degree, graduating with a commendable 79.21%. The curriculum focused on foundational scientific principles and analytical skills.

Unknown

HSC, General Studies

Grade: 73.23%

Completed Higher Secondary Certificate (HSC) with a score of 73.23%. This stage of education built a strong academic foundation for further studies.

Unknown

SSC, General Studies

Grade: 89.00%

Achieved Secondary School Certificate (SSC) with an excellent score of 89.00%. This foundational education provided essential knowledge across various subjects.