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Dhanvarshini Gopalsamy

@dhanvarshinigopalsamy

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Process Associate in BFSI with strong attention to quality, compliance, and efficient claims and finance processing.

India

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What I'm looking for

I seek a role in BFSI operations emphasizing process accuracy, compliance, and collaborative problem-solving, with opportunities for growth and responsibility.

I am a motivated Process Associate with nearly 1.9 year of experience in the BFSI (Finance and Insurance) domain, focused on accurate data processing, claims validation, and regulatory-compliant documentation. At TATA Consultancy Services I consistently met SLAs, maintained 100% quality in multiple quarters, supported process transitions during peak periods, and collaborated across teams to resolve escalations.

I bring strong organizational skills, attention to detail, and client-facing experience from top-performer recognitions and training opportunities. I am adaptable, a quick learner, and committed to driving efficiency and compliance while contributing positively to team goals.

Experience

Work history, roles, and key accomplishments

Process Associate

Tata Consultancy Services

Nov 2023 - Jul 2025 (1 year 8 months)

Processed and validated finance, insurance policy, and claims-related data to meet SLA and quality standards; maintained audit-ready documentation and collaborated on escalations, achieving 100% quality in multiple quarters.

Data Validation Claims Processing SLA Documentation Quality Assurance Regulatory Compliance Cross Functional Collaboration