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Rudra Rajeev c

@rudrarajeevc

Customer Service & Operations Executive at Indigo Airlines who coordinated check-in for 500+ clients daily and supported 98% on-time performance.

United Arab Emirates

Message

At Indigo Airlines, I coordinated check-in for 500+ clients daily, managed operational logs, and generated reports that supported audit readiness and data accuracy.

I collaborated with Ramp, Security, and Baggage departments to help maintain a 98% on-time performance rate. I also served as a point of contact during service disruptions, resolving grievances.

Previously, I supported ground handling, document verification, and terminal operations at Air India SATS. Most recently, I handled administrative and coordination tasks at Bluebae Creations.

Experience

Work history, roles, and key accomplishments

Admin Assistant

Bluebae Creations

Mar 2025 - Aug 2026 (1 year 5 months)

Handled day-to-day administrative and coordination tasks, supporting smooth office operations. Recognized for hardworking, honest, and reliable performance.

Administrative Support Office Operations Coordination

Customer Service & Operations Executive

Indigo Airlines

Sep 2022 - Sep 2024 (2 years)

Managed daily operational logs and generated performance reports, ensuring 100% audit readiness. Orchestrated check-in for 500+ clients daily and collaborated with Ramp, Security, and Baggage departments to maintain a 98% on-time performance rate.

Operational Logs performance reporting Data Entry Documentation Logistics Coordination Service Recovery Conflict Resolution

Customer Service Executive

Air India SATS

Jan 2022 - Aug 2022 (7 months)

Supported ground handling for international carriers, focusing on professional guest greeting and travel document verification. Managed terminal queue systems and boarding gate activities to prevent bottlenecks and ensure efficient workflow.

Ground Handling Guest Greeting Document Verification Queue Management Conflict Resolution Safety Compliance