Rudolph Briscoe
@rudolphbriscoe
Customer Service Advocate and people-focused leader with experience in service, pastoral care, and operations.
JamaicaWhat I'm looking for
I’m a Customer Service Advocate who leads with empathy and accountability, helping callers and customers get what they need. From 2024 to 2025, I filled prescription orders by telephone and handled callers’ queries and other requests with consistency and care.
Since 2015, I’ve served as a Pastor at My Lord’s House International, where I lead, coordinate, and plan congregational activities including preaching, teaching, and counseling. I bring a coaching mindset that helps people understand, grow, and feel supported.
Before that, I managed people and places with clear results. As Pastor/Facilities Manager at Fellowship Tabernacle (2002 to 2014), I provided pastoral care and managed and planned facility use—covering bookings, maintenance, and security—while keeping teams aligned and functioning smoothly.
I also built strong operations and workflow capability through roles like Owner/Manager at TheComputer Place and Production Manager positions at Life Printers and Publishers and Mothers Enterprise. I planned and coordinated production, including pre-press, printing, quality control, packaging, and delivery, as well as training and repairs to keep service reliable.
Experience
Work history, roles, and key accomplishments
Pastor
My Lord’s House International
Jan 2015 - Present (11 years 5 months)
Led, coordinated, and planned congregational activities, including preaching, teaching, and counseling.
Filled prescription orders by telephone and handled callers’ queries and other requests to support customer service operations.
Pastor and Facilities Manager
Fellowship Tabernacle
Jan 2002 - Jan 2014 (12 years)
Provided pastoral care to congregants and managed facility use, including bookings, maintenance, and security.
Owner and Manager
The Computer Place
Jan 2002 - Jan 2003 (1 year)
Managed a computer business handling repairs, training, purchasing, and sales activities.
Production Manager
Life Printers and Publishers
Jan 1996 - Jan 2002 (6 years)
Planned and coordinated printing workflow to deliver job orders on time, covering pre-press, printing, post-press, quality control, packaging, and delivery.
Production Manager
Mothers Enterprise
Jan 1995 - Jan 1996 (1 year)
Planned and coordinated the preparation and production of food items for stores, including patties, fried chicken, rolls, and ice cream.
Teacher (Mathematics and Physics)
St. Catherine High School
Jan 1993 - Jan 1995 (2 years)
Taught Mathematics and Physics and carried out form teacher responsibilities.
Loan Officer
OBFFinance
Jan 1989 - Jan 1990 (1 year)
Interviewed loan candidates, conducted field visits, assessed assets, and engaged a bailiff when needed.
Production Supervisor
House of Lloyds Inc
Jan 1985 - Jan 1989 (4 years)
Managed a production team, including forklift drivers, to support order fulfillment for the production line.
Education
Degrees, certifications, and relevant coursework
Beacon University
Bachelor of Theology, Christian Life Theology
1998 - 2003
Earned a Bachelor of Theology with an emphasis in Christian Life Theology (Biblical Counselling).
University of the West Indies, Mona
Bachelor of Science (Incomplete), Physical Chemistry
1990 - 1993
Completed studies toward a Bachelor of Science with an emphasis in Physical Chemistry (not completed).
Life Office Management Association (LOMA)
Associate’s in Management, Management (Life Office Management)
1982 - 1985
Earned an Associate’s in Management (FLMI), focused on life office management.
Institute of Management and Production (IMP)
Certificate in Supervisory Management, Supervisory Management
1983 - 1983
Completed a Certificate in Supervisory Management.
Availability
Location
JamaicaAuthorized to work in
Social media
Job categories
Skills
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