Andreen Williams-Francis
@andreenwilliamsfranc
Dedicated office administrator with expertise in training and technical support.
What I'm looking for
I am a dedicated and proactive professional with a proven track record in office management and clerical duties. My experience includes preparing meeting minutes, managing records, and providing technical support. I thrive in fast-paced environments and excel at multitasking while maintaining attention to detail.
Throughout my career, I have developed strong interpersonal skills and a knack for creating structured learning experiences. I have successfully trained recruits and mentored at-risk youths, demonstrating my commitment to fostering growth and development in others. My ability to adapt quickly to new trends and collaborate with high-performance teams has consistently helped me exceed corporate objectives.
Experience
Work history, roles, and key accomplishments
Front Desk Agent
Courtyard by Marriott
Jun 2024 - Jul 2024 (1 month)
Provided customer service at the front desk, managed reservations, and assisted guests with inquiries.
Company Chief Clerk
Jamaica Defence Force
Jan 2019 - Jan 2023 (4 years)
Managed daily administration and welfare for a company of 350 soldiers, compiled meeting minutes, drafted formal documentation, and assisted in monthly report preparation. Edited and proofread correspondence for the Officer Commanding.
Conference Training Instructor
Jamaica Defence Force
Aug 2017 - Mar 2019 (1 year 7 months)
Trained recruits for the Jamaica National Service Corps, provided mentorship, and supervised junior instructors while maintaining discipline among over 500 recruits.
Facilitator
Jamaica Emergency Employment Programme
Apr 2015 - May 2017 (2 years 1 month)
Mentored at-risk youths, served as a role model, and taught basic Mathematics and English Language.
HVAC Technician
Self Employed
Jan 2009 - Jan 2016 (7 years)
Provided diagnostic analysis, installation, servicing, and repair of air conditioning units, including basic electrical wiring.
Instructor
National Youth Service
Sep 2004 - Jan 2007 (2 years 4 months)
Mentored young adults, assisted in their transition from school to work, maintained discipline, and organized engaging activities.
Education
Degrees, certifications, and relevant coursework
University College of the Caribbean
Bachelor of Science (Hons), Business Administration
2017 - 2021
Completed a Bachelor of Science with Honors in Business Administration, focusing on various aspects of business management and administration.
Heart/Trust NTA
Diploma, Heating, Ventilating and Air Conditioning
2009 - 2011
Earned a Diploma in Heating, Ventilating and Air Conditioning (HVAC), gaining practical skills and knowledge in HVAC systems.
Availability
Location
Authorized to work in
Job categories
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