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Paula Ryn

@paularyn

Account Processor at RADIUS GLOBAL SOLUTIONS INC who processed U.S. Bank account closures, disputes, refunds, and records.

Philippines

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What I'm looking for

I'm seeking a dynamic role in Business Administration with challenging assignments, increased individual responsibility, and opportunities to continuously advance my professional skills.

At RADIUS GLOBAL SOLUTIONS INC, I worked as an Account Processor for U.S BANK, reviewing legal documents and verifying representatives. I processed deceased account closures and card cancellations, and handled disputes, refunds, rewards adjustments, and account records.

Previously, I worked in credit and collections at PHILIPPINE GLOBAL COMMUNICATIONS INC and ADMEREX SOLUTIONS INC, supporting overdue accounts, payment arrangements, settlements, and customer records. My experience also includes invoicing, billing requests, inventory, and service units at ECOPY CORPORATION.

Experience

Work history, roles, and key accomplishments

Account Processor

Radius Global Solutions Inc

Apr 2024 - Aug 2025 (1 year 4 months)

Reviewed legal documents and verified representatives. Processed deceased account closures, card cancellations, disputes, refunds, and rewards adjustments.

Account Processing Document Review Dispute Resolution Customer Service

Credit and Collections Assistant

Philippine Global Communications Inc

Feb 2022 - Jun 2023 (1 year 4 months)

Monitored and followed up on overdue accounts. Maintained records, issued official receipts, handled payments and deposits, and prepared accounts receivable reports.

Collections Accounts Receivable Record keeping Customer Service

Invoicing Staff

Ecopy Corporation

Aug 2021 - Dec 2021 (4 months)

Processed contract renewals and documentation. Monitored machine replacements and pull-outs, prepared billing and rental requests, and managed inventory.

Invoicing Contract Management Inventory Management Billing

Collection Specialist - BPI

Admerex Solutions Inc

Jul 2020 - Aug 2021 (1 year 1 month)

Handled inbound and outbound collection calls. Assisted customers with overdue payments, negotiated payment arrangements, and tracked performance.

Collections Customer Service Negotiation Call Handling

Collection Specialist - Metrobank

Admerex Solutions Inc

Mar 2020 - Jul 2020 (4 months)

Met monthly negotiation targets and quotas. Communicated effectively, negotiated settlements, analyzed accounts, and monitored payments.

Collections Negotiation Account Analysis Payment Processing

Collection Specialist - HDMF (PAG-IBIG)

Admerex Solutions Inc

Jan 2018 - Mar 2020 (2 years 2 months)

Contacted clients regarding account status and overdue balances. Negotiated payment arrangements, prepared productivity reports, and maintained customer records.

Collections Negotiation Customer Service Reporting