Ruby ann besin
@rubyannbesin
Enthusiastic cold caller with a passion for customer service.
What I'm looking for
I am an enthusiastic and versatile professional with a passion for customer service. With three years of experience in this field, I have consistently delivered impactful results and exceeded expectations. My attention to detail and creative problem-solving skills enable me to thrive in fast-paced environments, where I collaborate effectively with cross-functional teams to achieve common goals.
In my recent role as a Cold Caller at Westlake Inc., I reached out to prospects to offer solar services and secured appointments. My previous experience as a Customer Service Advocate at HelloFresh involved assisting customers with their meal orders, tracking deliveries, and ensuring customer satisfaction. I am eager to bring my unique blend of skills and experiences to contribute to a company's success.
Experience
Work history, roles, and key accomplishments
Cold Caller
Westlake Inc.
Jan 2024 - Present (1 year 5 months)
Responsible for reaching out to prospects to offer solar services and secure appointments. Demonstrated ability to engage potential clients effectively and deliver impactful results.
Customer Service Advocate
HelloFresh
Jan 2023 - Jan 2024 (1 year)
Assisted customers with their meal orders, created orders and boxes for delivery, and tracked delivery information to ensure customer satisfaction.
Cold Caller
LeadGen
Jan 2022 - Jan 2023 (1 year)
Engaged with prospects for lead generation and secured donations for various causes, showcasing strong communication and sales skills.
Education
Degrees, certifications, and relevant coursework
Cabalum Western College
Bachelor of Physical Education, Physical Education
2018 - 2022
Pursued studies related to Physical Education, enhancing skills in teaching and customer interaction.
University of San Agustin
Bachelor of Secondary Education, Education
2013 - 2017
Studied Bachelor of Secondary Education with a focus on MAPEH. Developed skills in teaching and customer service while assisting customers with their meal orders and creating delivery boxes.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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