Rubinder Singh
@rubindersingh
Cloud and AI strategist driving digital transformation and scalable enterprise solutions.
What I'm looking for
I am a results-oriented technology professional with over a decade of experience translating complex technical frameworks into measurable business growth. I combine international business acumen with value-based selling and hands-on technical support to deliver outcomes.
As a Certified Google Cloud Digital Leader, I focus on applying Generative AI and Vertex AI to modernize enterprise workflows and build scalable products. I have practical experience in prompt design, AI product management, and cloud architecture.
My career includes managing global technical support operations, driving revenue through solution selling, and leading service delivery for diverse stakeholders. I have repeatedly delivered on revenue and service-level objectives while resolving complex technical and accounting-related issues.
I hold certifications in Google Cloud Digital Leader training, Vertex AI prompt design, machine learning foundations, and Azure infrastructure implementation. I seek to apply my blend of technical foundation (Python, ML, cloud) and strategic sales experience to drive AI-led transformation.
Experience
Work history, roles, and key accomplishments
Sr. Technical Support Engineer
Trig Technology Solutions Pvt Ltd
Jul 2019 - Jul 2020 (1 year)
Managed global technical support operations and used value-based selling to drive software upgrade and cloud hosting purchases while resolving complex IT and accounting issues.
Sr. Technical Support Executive
Agile Consulting Pvt. Ltd
Jun 2017 - Jul 2019 (2 years 1 month)
Drove $15,000 in monthly business through strategic client relationships while installing, repairing hardware and resolving critical software and accounting issues.
Sr. Technical Support Executive
BluePearl Solutions Pvt Ltd
Mar 2015 - Jun 2017 (2 years 3 months)
Managed technical support and sales leads for the New Delhi area, improving customer follow-up and satisfaction through proactive service level management.
Analyst
UnitedLex
May 2013 - Jan 2015 (1 year 8 months)
Assisted in developing web-based applications and converting requirements into business processes while performing quality checks and producing monthly QRB reports.
Tech Support Executive
IBM Global Process Services
Dec 2010 - May 2013 (2 years 5 months)
Troubleshot Intuit software issues, mapped client requirements to business processes, and generated daily service level reports to support client operations.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University
Bachelor of Business Administration, Business Administration
Completed a Bachelor of Business Administration with a focus on business administration and management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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