Rubinder Singh

RS

Looking for a job

Rubinder Singh

@rubindersingh

Cloud and AI strategist driving digital transformation and scalable enterprise solutions.

What I'm looking for

I seek a role where I can apply cloud and generative AI to modernize enterprise workflows, drive product scalability, and contribute to revenue growth in a collaborative, innovation-focused environment.

I am a results-oriented technology professional with over a decade of experience translating complex technical frameworks into measurable business growth. I combine international business acumen with value-based selling and hands-on technical support to deliver outcomes.

As a Certified Google Cloud Digital Leader, I focus on applying Generative AI and Vertex AI to modernize enterprise workflows and build scalable products. I have practical experience in prompt design, AI product management, and cloud architecture.

My career includes managing global technical support operations, driving revenue through solution selling, and leading service delivery for diverse stakeholders. I have repeatedly delivered on revenue and service-level objectives while resolving complex technical and accounting-related issues.

I hold certifications in Google Cloud Digital Leader training, Vertex AI prompt design, machine learning foundations, and Azure infrastructure implementation. I seek to apply my blend of technical foundation (Python, ML, cloud) and strategic sales experience to drive AI-led transformation.

Experience

Work history, roles, and key accomplishments

TL

Sr. Technical Support Engineer

Trig Technology Solutions Pvt Ltd

Jul 2019 - Jul 2020 (1 year)

Managed global technical support operations and used value-based selling to drive software upgrade and cloud hosting purchases while resolving complex IT and accounting issues.

Technical Support Value Based Selling Cloud Stakeholder Management Incident Management & Customer Success

AL

Sr. Technical Support Executive

Agile Consulting Pvt. Ltd

Jun 2017 - Jul 2019 (2 years 1 month)

Drove $15,000 in monthly business through strategic client relationships while installing, repairing hardware and resolving critical software and accounting issues.

Technical Support Sales Growth Hardware installation Client Relationship Management Revenue Generation

BL

Sr. Technical Support Executive

BluePearl Solutions Pvt Ltd

Mar 2015 - Jun 2017 (2 years 3 months)

Managed technical support and sales leads for the New Delhi area, improving customer follow-up and satisfaction through proactive service level management.

Technical Support Lead Follow Up Service Level Management Troubleshooting Customer Satisfaction

UN

Analyst

UnitedLex

May 2013 - Jan 2015 (1 year 8 months)

Assisted in developing web-based applications and converting requirements into business processes while performing quality checks and producing monthly QRB reports.

Business Analysis Web Applications Quality Assurance Reporting Training Process Mapping

IS

Tech Support Executive

IBM Global Process Services

Dec 2010 - May 2013 (2 years 5 months)

Troubleshot Intuit software issues, mapped client requirements to business processes, and generated daily service level reports to support client operations.

Technical Support client support Knowledge Sharing

Education

Degrees, certifications, and relevant coursework

SU

Sikkim Manipal University

Bachelor of Business Administration, Business Administration

Completed a Bachelor of Business Administration with a focus on business administration and management.

Tech stack

Software and tools used professionally

Review Board

Gmail

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