Ruba OthmanRO
Open to opportunities

Ruba Othman

@rubaothman

Customer Support Engineer with 4+ years of experience.

Egypt

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I have extensive proficiency in CRM and support ticketing systems with a solid technical background. Recognized for leadership skills and a passion for delivering world-class customer service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Wolverhampton logoUW

University of Wolverhampton

Master of Science, Computer Science and Artificial Intelligence

2022 - 2024

Learned advanced customer service techniques from Coursera.

UT

University of Medical Sciences and Technology

Bachelor of Science, Electronic Engineering

2014 - 2019

Achieved comprehensive understanding of tech support principles from Google certification program.

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