Rubal Jain
@rubaljain
I lead health and welfare benefits operations, client implementations, and global teams for reliable service delivery.
IndiaWhat I'm looking for
At SEB India, I lead health and welfare benefits operations, annual enrollment projects, new client implementations, and ongoing changes for Canadian benefits administration.
I've managed cross-functional global teams, resource planning, performance, SLAs, KPIs, quality, payroll reviews, and operational reporting. I also establish SOPs and transition processes from Canadian counterparts to offshore teams to support consistent delivery and client satisfaction.
Earlier, I managed end-to-end employee benefits files and multiple clients at AON IND, and provided technical support for laptops, desktops, printers, Windows, and network issues at Dell International Services.
Experience
Work history, roles, and key accomplishments
Ops Manager
SEB India Pvt. Ltd.
Aug 2017 - Mar 2021 (3 years 7 months)
Managed team operations, performance, and SLA/KPI monitoring. Led new client implementations and process transitions, ensuring seamless delivery and reporting to leadership.
Education
Degrees, certifications, and relevant coursework
National Institute of Management Solutions
Bachelor of Business Administration, Business Administration
Pursued a Bachelor of Business Administration degree.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring Rubal?
You can contact Rubal and 90k+ other talented remote workers on Himalayas.
Message RubalGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
