At Danaher - Beckman Coulter Diagnostics, I lead regional IT operations across APAC and EMEA, supporting commercial, manufacturing, R&D, and corporate functions. I achieved 99.98% availability and maintained 95% SLA compliance, while reducing endpoint security risks by 40%.
At Fidelity Investments, I directed regional IT support for 10,000+ end users and built and led a 12-engineer team. I created 20+ PowerShell and VBA automation tools and delivered a Windows 10 migration for 10,000+ users with under 1% post-deployment issues.

