Open to opportunities

Roxy Stars

@roxystars

Customer Support and Operations professional focused on reliable remote support, inventory accuracy, and responsive customer communication.

Nigeria

Message

What I'm looking for

I’m seeking a long-term remote customer support role where I can deliver reliable, customer-focused support, maintain accurate records and inventory coordination, and keep growing professionally through continuous learning.

I’m a Customer Support and Operations professional with experience across e-commerce operations, hospitality, and healthcare procurement. I’m known for strong organization, attention to detail, and prioritizing multiple tasks while delivering professional, customer-focused support in fast-paced environments.

I’ve supported remote daily operations for an Amazon Marketplace business by managing inventory records, maintaining accurate product listings, and coordinating stock updates. In hospitality and healthcare settings, I processed payments and reconciled transactions, supported stock management, and handled procurement coordination for medical supplies—always keeping records accurate and actionable.

Experience

Work history, roles, and key accomplishments

Current

Media Team Member

Current

Faith-Based Organization

Jan 2024 - Present (2 years 6 months)

Managed live service projection and streaming operations and acted as a point of contact for technical issues when the technical lead was unavailable. Helped set up live sessions, supported volunteer onboarding, and collaborated to maintain production standards.

Live Streaming Live Session Setup Team Coordination Broadcast Operations Production Support

Customer Service & Operations Assistant

Stephanie’s Lounge

Jan 2021 - Jan 2022 (1 year)

Provided customer service in a fast-paced hospitality environment. Processed payments, performed sales reconciliation, monitored inventory, and supported daily operations coordination.

Customer Support Payment Processing Payment Reconciliation Operations Coordination Record keeping Team Coordination Administrative Support

E-commerce Operations Assistant

Amazon Marketplace

Jan 2017 - Jan 2019 (2 years)

Supported daily operations of an Amazon Marketplace business in a remote environment. Managed inventory records, maintained product listings, and researched competitor pricing to support product and pricing decisions.

Inventory Management Stock Updates Product Data Accuracy Pricing Research Competitor Pricing Record keeping Remote Operations

Junior Procurement & Operations Assistant

Southern Gem Hospital

Jan 2023 - Present (3 years 6 months)

Coordinated procurement workflows for medical supplies to ensure timely sourcing and delivery. Maintained procurement records and inventory documentation while coordinating with vendors and supporting procurement reporting.

Procurement Coordination Record keeping Procurement Support Administrative Support Operations Coordination