Roxana Astilean
@roxanaastilean
Senior compliance analyst expanding into AI and data analysis through linguistics.
What I'm looking for
I’m a Senior Compliance Analyst with 4+ years at Amazon, combining language precision with structured, technical thinking. I’ve classified thousands of products and ensured compliant listings by applying Amazon policies with high accuracy, helping reduce seller rejection rates. I also build practical automation—turning repetitive workflows into efficient tools.
Recently, I’ve strengthened my technical foundation through Python and SQL work, along with VBA automation that cut manual extraction from 2 hours to 10 minutes per cycle. I’m currently expanding into AI engineering and data science, while staying open to translation, linguistics, data analysis, and AI-adjacent roles.
Experience
Work history, roles, and key accomplishments
Senior Compliance Analyst
Amazon
Nov 2021 - Present (4 years 7 months)
Classified an average of 103 products daily with 99.9% accuracy, ensuring compliant listings across Amazon’s marketplace and reducing seller rejection rates. Ensured seller document compliance with Amazon policies to support approvals for new listings.
Technical Associate
Amazon
Aug 2022 - Aug 2023 (1 year)
Developed a VBA automation tool that reduced manual data extraction time from 2 hours to 10 minutes per cycle, saving ~12 hours per week. Built internal tools using Python and SQL and supported reporting workflows with SQL-based data extraction and backlog analysis.
Project Specialist
Amazon
Jun 2022 - Dec 2022 (6 months)
Ran bi-weekly gemba walks to review and prioritize project ideas and facilitate project reviews across ~2 teams. Guided 15 colleagues through initiation and execution, supporting delivery of 5 compliance and process improvement projects on schedule.
Compliance Auditor
Amazon
Mar 2022 - Sep 2022 (6 months)
Mentored 5 new hires on compliance standards by conducting weekly error reviews, reducing team error rate by ~8% in the first onboarding month. Conducted compliance audits and GDPR-aligned assessments, identifying and correcting classification errors across 60 cases.
Social Media Strategist
AIESEC In Romania
Mar 2021 - Aug 2021 (5 months)
Increased social media engagement by 5% by executing content strategies across 3 platforms, improving event participation and audience growth. Created 10–15 content pieces weekly and expanded reach through podcast and newspaper interviews.
Technical Support Specialist
CGS (Computer Generated Solutions)
Mar 2021 - Aug 2021 (5 months)
Managed 50+ daily support tickets using Oracle and Remedy, consistently meeting SLA and improving response times. Reduced recurring technical issues by identifying patterns across support cases and improving processes to prevent repeat incidents.
Technical Support Specialist
SYKES
Aug 2020 - May 2021 (9 months)
Resolved 40–60 customer inquiries per day across multiple channels, maintaining efficient issue resolution and high customer satisfaction. Improved case tracking accuracy by 6% through detailed documentation, enabling faster follow-ups and reduced resolution time.
Education
Degrees, certifications, and relevant coursework
Universitatea „Babeș-Bolyai” din Cluj-Napoca
Bachelor's degree, Korean Language and Literature
2016 - 2019
Earned a bachelor's degree in Korean Language and Literature at Universitatea „Babeș-Bolyai” din Cluj-Napoca from 2016 to 2019.
University of Petrosani
Bachelor's degree, Sociology
2013 - 2016
Earned a bachelor's degree in Sociology at the University of Petrosani from 2013 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
github.com/astrophillieJob categories
Skills
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