At Tech Solutions Ltd, I designed and delivered enablement programs for Sales and Customer Success teams, with a focus on demos, negotiation, and pricing conversations. I analyzed Gong calls with GTM leaders and turned insights into targeted coaching.
I built frameworks for mutual action plans and customer lifecycle management that improved renewal rates by 15%. I also introduced AI-driven enablement practices and facilitated learning sessions, role-plays, and peer workshops.
Previously, at Fintech Innovations, I led QBRs and renewal conversations that drove 20% upsell growth. At CloudTech Africa, I delivered tailored product demos that increased demo-to-close conversion by 25%.
