Eric Genga

Engaged in pre-sales activities, technical presentations, and solution demonstrations. Provided support in solution implementation and technical assistance while collaborating with clients to understand their needs.

Developed growth strategies for partner acquisition in East and Southern Africa. Onboarded and trained new partners while managing partner meetings and CRM updates to identify new markets.

Created business plans for sales and marketing activities. Developed campaigns, managed events, and established partnerships to drive revenue growth.

Conducted market analysis and led sales campaigns for Tally ERP 9. Collaborated with Product and Marketing teams on strategies while setting up ERP solutions.

Conducted software solution demonstrations and managed client relationships. Trained support technicians and implemented Help Desk solutions while leading research on new technologies.

Managed client relationships and conducted business solution demonstrations. Responded to RFI/RFP requests and showcased security software solutions to prospective clients.

Provided support in troubleshooting LAN equipment and network challenges. Prepared documentation and assisted in network maintenance while managing client relationships.

Addressed IT technical issues for students and conducted computer servicing and maintenance. Assisted in configurations to ensure optimal lab functionality.

Engaged in Monitoring & Evaluation studies to enhance skills in assessing and improving project outcomes. Focused on methodologies for evaluating the effectiveness of programs and initiatives.

Pursued a Bachelor's Degree in Business and Information Technology, focusing on the integration of business principles with information technology solutions. Developed skills in managing IT projects, understanding business processes, and leveraging technology for business growth.