Looking for a job

Roudayna Abdelrasoul

@roudaynaabdelrasoul

Message

I facilitate clear, culturally sensitive communication across English, Arabic, Italian, and Turkish.

Italy

Message

What I'm looking for

I'm looking for a role where I can use my multilingual communication skills to support people clearly and respectfully, solve problems calmly, and continue growing in customer-facing or interpreting work.

I'm a freelance English-Arabic medical interpreter at DALS Interpreting, supporting clear, confidential communication between patients and healthcare professionals in clinical settings.

Previously, I built customer service and telesales experience at WE-TE DATA and Medicare, and managed my family’s restaurant in Egypt, leading a small team, handling customers and stock, and keeping operations running smoothly.

Experience

Work history, roles, and key accomplishments

Current

Interpreter

Current

DALS Interpreting

Feb 2026 - Present (9 months)

Freelance English-Arabic interpreter specializing in medical interpreting, supporting communication between patients and healthcare professionals in clinical settings.

Medical Interpreting English Arabic Communication Skills Cultural Sensitivity

Customer Service

WE-TE Data

Jan 2023 - Jan 2025 (2 years)

Handled customer service duties, staying calm under pressure and solving problems quickly while communicating clearly with customers.

Customer Service Problem Solving Communication Skills Multilingual

Telesales Representative

Medicare

Jan 2022 - Jan 2023 (1 year)

Connected with people through conversation, explaining complex topics clearly and handling tough conversations with patience and confidence.

Telesales Communication Skills Multilingual Patience Organization

Restaurant Manager

Family Owned Restaurant

Jan 2020 - Jan 2022 (2 years)

Managed a family-owned restaurant, leading a small team, handling customer relations, managing stock, and ensuring smooth daily operations.

Management Team Leadership Customer Service Stock Management Problem Solving Organization

Education

Degrees, certifications, and relevant coursework

Cambridge Assessment International Education

Cambridge A-Level, General Studies

Completed Cambridge A-Level qualifications in English Language, History, and Sociology.

Cambridge Assessment International Education

IGCSE, General Studies

2009 - 2023

Completed 14 years of English-language education under the British Curriculum (Cambridge System), focusing on academic writing, literature, and grammar.